"My first experience with mediation conducted by Dr. Rubens Tilkian was very positive. Serious work and highly effective in resolving family conflicts. 

I thank and congratulate all professionals from the Instituto Vertus Team."

"Bringing mediation into my life was like a flash of light in a dark tunnel. It gave me a new perspective with new, positive, and harmonious paths."

"The mediation process was extremely important and fundamental for me and my family. Rubens, with the help of some techniques, managed to make both sides see the situation and the problems more clearly and effectively. It was a work with 100% utilization in every sense, and we managed to reverse past problems that possibly would have lasted a lifetime."

"My experience working with Dr. Rubens Tilkian was very positive, as he, as a mediator, tends to gain the trust of both litigants and can impartially demonstrate to them the undeniable benefits of an amicable settlement."

"Mediation has proven to be an effective method of resolving disputes. The pessimistic resistance to using the instrument was overcome by practical, balanced, and swift results. Instituto Vertus contributes decisively to the solidification of this alternative instrument for dispute resolution."

"I never imagined that I would come out of the mediation process of a conflict with such high levels of self-awareness and consciousness. All of this was thanks to Rubens' ability to help me see things more clearly and realistically. In summary, it was a time and an experience that I needed to live in order to make even greater leaps."

"I met Instituto Vertus and Rubens Tilkian through a judge's recommendation of mediation from one of the Family Courts at the Central Forum of São Paulo. The case was extremely difficult; it involved divorce with the removal of the spouse from the conjugal home, custody, alimony, property division involving companies, etc., and the parties were in an extreme state of hostility. Right in the first meeting with Rubens, I was impressed with his technique and sensitivity. In just over two months, he managed to neutralize the conflict and formalize an agreement, ending all proceedings and making the relationship between the parties harmonious.

After that, I referred another case, even more difficult… a partnership dispute involving several companies and people from the same family, with the death of one of the partners, plus a real estate issue involving more than 50 condominium properties with the litigants, that is, one of those cases where we find it hard to believe in an amicable solution. But in four months, Rubens managed to reconcile the parties regarding the assets, and also softened personal conflicts, making the relationship between family members civilized. Ultimately, today, after this experience at Instituto Vertus (with 100% success), I believe in the promising future of mediation as an alternative means of conflict resolution, and more than that, I see mediation as an ally of contentious advocacy. For all these reasons, I make a point of expressing my admiration and respect for Rubens Tilkian, whom I now consider a friend."

"The mediation process was a great surprise for me, as I was unaware of the existence of this type of work. The judicial process in Brazil is very frustrating for both lawyers and clients. Justice, due to the volume of cases, is very slow and superficial. Slow because of the duration of the process and superficial because it fails to give proper attention to the emotional aspect of the parties. Mediation brought me many benefits, and I am certain that it changed my story. The mediation process enables great personal growth and aims for harmony, and of course reaching an agreement on the financial aspect. Today, I see it as the most intelligent path. It was great to go through this experience and definitively resolved my problem, which was a long-standing litigation that only caused harm to my entire family and especially to myself. I can only thank Rubens for the work done."

"Dr. Rubens Tilkian's mediation work brought peace back to my family, ending an extremely harmful divorce dispute for the spouses and children. The process was swift and took into account the demands and desires of all parties, resulting in a balanced agreement that satisfied everyone, including emotionally. Mediation should always be suggested before exhausting and costly battles in court, as it allows discussion of all issues including personal, professional, emotional, and financial aspects of the family. The work helps focus on what really matters, facilitating growth and leaving behind destructive feelings. I strongly recommend it."

"My dear friend Rubens, through this message I want to thank you for your excellent work in resolving a family problem, which for me seemed unsolvable!

As everyone knows, I had a profession in motor sports, specifically in automobile competitions! A sport that young people are very interested in, and my two sons wanted to follow in my footsteps in this profession, which I ended up supporting! Even though they were two great drivers, it was extremely difficult to manage this situation, especially when one ended up outshining the other! Thankfully, God put you in our path to resolve the whole impasse! I will be grateful to you for the rest of my life."

"The help of a MEDIATOR, as long as they are serious, honest, and independent, as I had the opportunity to experience with Rubens, is the most effective solution I have witnessed in my life history of litigation.

Their goal will always be an agreement that leaves the parties with the feeling that once everything is settled, a page is turned in life, and they can allow themselves to envision a new phase of rebuilding positive feelings, which bring us peace and consequently happiness. This was my experience, and I thank Rubens Tilkian for the work he performed."

A very useful course that combines theory with real experiences in a logic that can be used from day one in various situations. It exceeded expectations

This course opens the mind, providing an opportunity to look at so many issues we have in life in various ways, without judgment, without dispute, but with empathy and love.

Here there are neither losers nor winners. It's a great satisfaction to delve into the Universe of Conflict Mediation. I will take this knowledge to all pillars of my life. Thank you, Instituto Vertus.

In my view, the course is very well structured. It follows an upward direction with a lot of quality. The dynamics in class are productive and put us in very interesting self-awareness situations. The course is renewing, invigorating, and prepares us for life. I liked it very much.

Personal and professional improvement.

It is already contributing as there have been good changes in my behavior and it has improved and clarified many deeply rooted concepts.

It's not just a simple course. It's an immersion in the knowledge of conflicts and the necessary tools to manage them. Broad knowledge, incredible dynamics

The mediation course I took at Instituto Vertus had such a profound impact on me. Rubens Decoussau Tilkian is an inspiration as a person and as a professional! It was a great opportunity for me. Besides the mediation techniques, I learned about self-awareness and gained friends that I will keep for life. I will miss it.

The course is excellent, with theoretical and practical classes. It manages to consolidate transformative information and certainly improve family and business relationships.

The course touched me deeply and changed my view on conflicts and especially how I deal with them in my daily life. The self-awareness module was fantastic and extremely important for the process!

Personal development, adding knowledge and work methods that will be useful in a career in conflict mediation and coaching.

I believe that the course goes beyond mediation training. It prepares us for self-awareness because we need to be better prepared to mediate third-party conflicts if our own internal conflicts are well managed. It exceeded my expectations in this aspect. Very well designed and everything done with great care and respect.

It exceeded my expectations, dynamic and objective, bringing reflections for life."

In addition to the part specifically focused on mediation, I understand that it is a course for life. I greatly enjoyed participating in this course, including the excellent group with which it was shared.